How long have we been in business?
We have been in and around the hospitality industry for 18 years - having owned and operated buffet restaurants in the Northern Territory. Our flagship store Jayliano's has been open since December 2016 and Ariala's has been open since since 2017.
To where do you ship? How long does it take you to process an order before it is dispatched?
We ship nation-wide around all corners of Australia. Usually if an item is in-stock it will take 1-2 days before it is dispatched. If an item is out-of stock, we usually try and dispatch it ASAP before the end of the week.
Where are your packages shipped from?
All our goods are dispatched from Brisbane Australia.
Do you ship packages internationally?
Yes, we ship goods worldwide!
Who do you book freight through? Do I get tracking notifications?
We use Australia post and other main popular freight carriers across Australia. You will receive tracking notifications as soon as goods as dispatched from Australia Post or via email from us.
What payment methods do you accept?
We accept all the major forms of payment including Bank transfer, Credit card, Paypal and Afterpay.
Do we offer lay-bys or interest free payment options?
Unfortunately, we do not offer lay-by's or interest free payment options. We require payment fully cleared before releasing any goods for dispatch.